Microsoft Service Issue Impacting OSU Logins and Microsoft 365

We are aware of a Microsoft service issue currently impacting OSU logins and Microsoft 365 services.

At this time, users may experience intermittent issues signing in with their OSU credentials and accessing Microsoft 365 applications, including Outlook, Teams, and OneDrive (particularly web-based versions).

Our team is actively monitoring Microsoft’s updates and will share additional information as it becomes available. Please see Microsoft's status page for more information: https://status.cloud.microsoft/.

At 7:41 AM PDT on Tuesday, October 28, 2025, we became aware of an issue affecting Finance Operating Ledger data.

These systems have Operating Ledger data that has not been refreshed today and so do not include activity from yesterday:

• Grant Reporting System (GRS)
• Jaspersoft
• AMP Historical Operating Ledger reporting

Our UIT Data Team is actively working to resolve this issue. We will post updates within 3 hours or sooner if anything changes.

Canvas is currently offline and unvailable due to network connectivity issues with Amazon Web Services. Amazon is continuing to investigate the issue.

We are aware of multiple services that are not accessible at this time. The issues are primarily when connecting from the OSU network. Users connecting from VPN in full tunnel mode are also seeing issues. We are working with our upstream providers at this time.

We are aware of an outage of AWA (Automic Workflow Automation). While this is not an application that most people interact with directly, an outage may have downstream impacts on other systems. We will provide updates here.

University Information and Technology will be applying necessary quarterly upgrades to Banner on Saturday, September 13, between 5 am and 5 pm. Banner and many related administrative OSU systems will be unavailable or have limited functionality during this window. If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • BeaverHub • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

Box is experiencing an issue that may cause users to experience errors or long load times using Box services. They are currently investigating the issue.

We are aware of multiple websites having issues, including academicaffairs.oregonstate.edu, studentaffairs.oregonstate.edu, admissions.oregonstate.edu, beav.es/help, and mytime.oregonstate.edu. This issue is currently being investigated.

Due to issues with our upstream telecom provider, we are currently experiencing issues with calls coming into campus from outside of campus. This issue is currently causing issues on the Corvallis and Newport campuses, and could also be causing issues with cell phone providers (Verizon, AT&T).

We are investigating an issue affecting the performance of dashboards hosted within the Microsoft Data Platform.

We are aware of an issue where some users do not have correct Microsoft 365 licensing. The issue has been identified and a fix is in progress.