Oregon State University
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All systems are operational

Past Incidents

14th September 2021

Administrative Systems/Databases Registration issues for some students

We are aware that some students are seeing errors when trying to register for classes. This issue is being investigated with the vendor.

Students having registration issues should contact the Office of the Registrar: registrars@oregonstate.edu 541-737-4331

2nd September 2021

Business Intelligence Some Finance and Pay reports may have missing data. Currently GRS, Jaspersoft and CORE are affected.

On Thursday, Sept. 2, 2021, IAR became aware of data load issues impacting some Finance and Pay reports. Currently GRS, Jaspersoft, and CORE are affected. If you have questions about this outage, please contact IAR at https://beav.es/datahelp

25th August 2021

Business Intelligence Some Finance and Pay reports may have missing data

On Wednesday, August 25, 2021, IAR became aware of data load issues impacting some Finance and Pay reports. Currently, GRS, OSUF, and CORE are affected. If you have questions about this outage, please contact iar.ref@oregonstate.edu.

We will continue to update beav.es/status as we work to resolve this issue.

16th August 2021

Hyland OnBase OnBase Errors

As of 7:00am on 8/17/2021, Hyland OnBase is operating normally.

9th August 2021

Hyland OnBase Intermittent Login Issues

Hyland OnBase login is experiencing intermittent log in issues. Users may need to attempt to log in multiple times before being successful. We are in contact with the vendor.

22nd July 2021

Qualtrics Qualtrics Unavailable

Qualtrics issue is now resolved.

12th July 2021

23rd June 2021

Canvas Canvas

Canvas is currently unavailable. Oregon State UIT is investigating the issue.

21st June 2021

CORE Reporting CORE is currently experiencing performance issues.

Shortly after 2:20pm, IAR became aware of performance issues impacting CORE reporting. We will continue to update this IT Status page and CORE as we learn more. Please contact iar.ref@oregonstate.edu with questions.

16th June 2021

Bridge Bridge Currently Unavailable

The vendor is investigating an issue that is preventing users from accessing/using Bridge. They are working toward restoring service as quickly as possible. We will provide another update as more information is available.

9th June 2021

2nd June 2021

Business Intelligence Data Warehouse and Jaspersoft - data is currently more than one day old

Data Warehouse and Jaspersoft are currently stale (data is more than one day old), along with a small amount of data in CORE. Please contact iar.ref@oregonstate.edu with questions and see this page (https://beav.es/status) for the latest updates.

1st June 2021

Administrative Systems/Databases Online Services Connection Issue

The resource conflicts causing these issues were contained on June 2 2021. The systems are stable and under observation.

We are having some resource issues affecting Online Services. Users may notice errors connecting to Online Services and administrative links within MyOregonState.

29th May 2021

Administrative Systems/Databases Banner Quarterly Maintenance May 29, 2021 12:01AM-5:00PM

This maintenance was successfully completed at 3:15PM on May 29 2021.

OSU is applying quarterly software upgrades to Banner on Saturday May 29, 2021 from 12:01AM-5:00PM. The following systems will be unavailable or have limited functionality:

• Academic Catalog (CAT), AWA, Banner, Banner Self-Service (Online Services), Banner Workflow, Benny Hire, Benny Buy, Canvas (up for normal coursework--certain administrative functions will be unavailable), Clean Address, Curriculum Inventory Management (CIM), Degree Works (MyDegrees), eSET, EvalS, FormFusion, Jaspersoft, MyOregonState (some links will be unavailable), OSU Mobile (some data will be unavailable), Nolij, OSCAR, Schedule of Classes (New Scheduler)

• Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance

• TouchNet will accept payments but payments will not be posted until Banner returns to service