If you are experiencing issues with Microsoft services such as Microsoft 365, Teams, SharePoint, Outlook, or Azure, please check the Microsoft status page for the most up‑to‑date information. Any outages or disruptions reported by Microsoft may impact OSU IT services. This includes sending and receiving email through Exchange Online.
We will continue to monitor Microsoft’s updates. If you experience issues accessing Microsoft 365 apps or files, please reach out to the Service Desk.
]]>We detected an issue affecting Jaspersoft, causing slow performance or complete unavailability. The issue began at approximately 11:15 a.m.
Currently, only Jaspersoft is impacted.
Users may experience normal performance, slow operation, or inability to access Jaspersoft at all.
We are actively investigating the issue, and have involved others in the OSU network operations center.
We will provide another update by 1:00 p.m. or sooner if there are significant changes.
No action required at this time.
We understand this may disrupt reporting workflows and appreciate your patience. For questions or assistance, please contact https://beav.es/datahelp.
]]>We are aware of a Microsoft service issue currently impacting OSU logins and Microsoft 365 services.
At this time, users may experience intermittent issues signing in with their OSU credentials and accessing Microsoft 365 applications, including Outlook, Teams, and OneDrive (particularly web-based versions).
Our team is actively monitoring Microsoft’s updates and will share additional information as it becomes available. Please see Microsoft's status page for more information: https://status.cloud.microsoft/.
]]>These systems have Operating Ledger data that has not been refreshed today and so do not include activity from yesterday:
Our UIT Data Team is actively working to resolve this issue. We will post updates within 3 hours or sooner if anything changes.
]]>Also, the OnBase (Nolij) document viewer that is available in CORE is unavailable. After clicking on the red "N" logo to view a document, documents may not return as expected and an error page is displayed.
Our UIT Data Team is responding to this incident and will post updates here as recovery progresses.
]]>These systems have Operating Ledger data that has not been refreshed today and so do not include activity from yesterday:
Our UIT Data Team is actively working to resolve this issue and we expect resolution by 10:30 AM. We will post updates here as recovery progresses.
]]>These systems have Operating Ledger data that has not been refreshed today and so do not include activity from yesterday:
Our UIT Data Team is actively working to resolve this issue and we expect resolution by 10:30 AM. We will post updates here as recovery progresses.
]]>Our UIT Data Team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact us at https://beav.es/datahelp.
]]>These systems have Operating Ledger data that has not been refreshed today and so do not include activity from yesterday:
Our UIT Data Team is actively working to resolve this issue. We will post updates here as recovery progresses.
]]>Impact: Users are unable to create new Qualtrics accounts at this time. Existing accounts and other functionalities of Qualtrics remain unaffected.
Current Status: Our team is investigating the root cause and collaborating with the vendor to implement a fix. We will provide updates as soon as more information becomes available.
Next Steps: We will continue to monitor the situation and provide updates through our service status page. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.
For further assistance, please contact the Service Desk.
]]>We have reached out to the vendor and will post updates here as recovery progresses.
]]>Operating Ledger data in CORE, Jaspersoft, and GRS has not been refreshed yet today, and does not include transactions from yesterday (Tuesday).
Our UIT Data Team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please submit a support request to the UIT Data Team at https://beav.es/datahelp.
]]>The list of affected services includes:
Academic Catalog (CAT) AWA Banner Banner Self-Service (Online Services) Banner Workflow BeaverHub Benny Hire Benny Buy Canvas (Some administrative functions not available) Clean Address Curriculum Inventory Management (CIM) Degree Works (MyDegrees) EvalS FormFusion MyOregonState (some links will be unavailable) OSU Mobile (some data will be unavailable) Schedule of Classes (New Scheduler) TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
]]>These CORE reports are unable to run:
Data in these systems has not been refreshed and so does not include activity from yesterday:
Our UIT Decision Support team is actively working to resolve this issue. We will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp
]]>UIT team members are responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.
]]>These CORE reports are unable to run:
Data in these systems has not been refreshed and so does not include activity from yesterday:
Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp
]]>We are also aware that OnBase itself may be unavailable.
UIT team members are responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.
]]>The services are not available and attempts to connect to them are not likely to succeed.
]]>As a temporary work-around, please use Outlook on the Web at: http://exchange.oregonstate.edu
]]>After clicking on the red "N" logo to view a document, documents do not return as expected and an error page is displayed.
Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.
]]>Our team is investigating, but the issue remains unresolved. While we work on a resolution, we recommend using personal Box folders, if available, or storing in other services, such as OneDrive, that are unaffected.
Regular status updates will be provided, and you can also check our status page, https://status.is.oregonstate.edu/ for news
]]>After clicking on the red "N" logo to view a document, documents may not return as expected and an error page is displayed; or documents may return after a long wait.
Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.
]]>Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.
]]>Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.
]]>These CORE reports are unable to run:
Data in these systems has not been refreshed and so does not include activity from yesterday:
Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp
]]>The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • BeaverHub (Some links will be unavailable) • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • HR Service Delivery • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
]]>The Data team is working to resolve this issue as quickly as possible.
]]>For more information, please see Kaltura's status page: https://status.kaltura.com/incidents/jhqr6qh49chm
]]>We are working with our partners in UIT to resolve this issue as quickly as possible.
]]>Edit: We have identified the issue and are working to bring the network and services back online as soon as possible.
]]>Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp
]]>Update: DUO has identified the root cause of the issue causing authentication errors and is working toward a resolution.
]]>Contact https://beav.es/datahelp with any questions.
]]>The impacts of this outage are:
Check back here for regular updates.
]]>View details from Box's status page: https://status.box.com/
]]>These CORE reports are unable to run:
Data in these systems has not been refreshed and so does not include activity from yesterday:
Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp
]]>The list of affected services includes:
What systems are affected? Administrative systems such as Banner, Online Services, AWA and Degree Works may be affected and access to these systems will be interrupted during the maintenance window.
It is important that OSU keeps its administrative and academic systems up to date with the latest software releases to improve overall service quality and support. If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787.
]]>Attempting to view documents results in an error page being displayed.
Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.
]]>If you have any questions or concerns regarding this incident, please contact the Service Desk at beav.es/help or by calling 541-737-8787.
]]>These CORE reports are unable to run:
Data in these systems has not been refreshed and so does not include activity from yesterday:
Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp
]]>Attempting to view documents results in an error page being displayed.
Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.
]]>Attempting to view documents results in an error page being displayed.
If you have questions about this outage, please contact Decision Support at https://beav.es/datahelp
]]>The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
]]>These CORE reports are unable to run:
Data in these systems has not been refreshed and so does not include activity from yesterday:
Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.
If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp
]]>The following systems/services will be affected: Academic Catalog (CAT), AWA, Banner, Banner Self-Service (Online Services), Banner Workflow, Benny Hire, Benny Buy, Canvas (Some administrative functions not available), Clean Address, Curriculum Inventory Management (CIM), Degree Works (MyDegrees), EvalS, FormFusion, MyOregonState (some links will be unavailable), OSU Mobile (some data will be unavailable), Nolij, Schedule of Classes (New Scheduler), TouchNet (will accept payments, however, payments will not be posted until Banner returns to service), Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
]]>If you have any questions or concerns, please contact the Service Desk at beave.es/help or by calling 541-737-8787.
]]>The list of affected services includes:
Academic Catalog (CAT), AWA, Banner, Banner Self-Service (Online Services), Banner Workflow, Benny Hire, Benny Buy, Canvas (Some administrative functions not available), Clean Address, Curriculum Inventory Management (CIM), Degree Works (MyDegrees), EvalS, FormFusion, MyOregonState (some links will be unavailable), OSU Mobile (some data will be unavailable), Schedule of Classes (New Scheduler), TouchNet (will accept payments, however, payments will not be posted until Banner returns to service), Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
]]>The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
]]>The following systems/services will be affected: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Nolij • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
]]>In the meantime, or two-factor authentication purposes, Duo recommends closing and re-opening the Duo Mobile App or re-requesting the Push notification to work around the issue.
For more information, view the Duo status page: https://status.duo.com/
]]>For more information, view the Bridge status page: http://status.bridgeapp.com/
]]>Administrative systems such as Banner, Online Services, AWA and Degree Works may be affected and access to these systems will be interrupted during the maintenance window. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
]]>The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
]]>In case of an emergency, you can either use your mobile phone to call 911 or contact Public Safety using your campus phone by dialing 541-737-7000 (Corvallis) or 541-322-3110 (OSU Cascades).
Contact for more information: Telecom help line (541)-737-4357 opt 1 or telecom.help@oregonstate.edu
]]>We will continue to post updates here as we learn more. If you have any questions or concerns regarding this outage, please contact the Service Desk at beav.es/help or by calling 541-737-8787.
]]>In addition to the actions being taken by Qualtrics Engineering, some actions may be taken by the customer to help alleviate the email deliverability issues:
OSU IT will post updates as they become available.
]]>We are working with the vendor to resolve this issue as quickly as possible. Updates will be posted here as they become available. If you have any questions or concerns regarding this outage, please contact the Service Desk at beav.es/help or by calling 541-737-8787.
]]>At this time, it appears that this may be a lengthy outage.
]]>The following systems/services will be affected:
If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787.
]]>There is partial Financial Aid data missing which could cause some of those reports to not return any data at all.
Additionally, the Finance General Ledger has stale data.
This IT Status page will be updated as data is reloaded and service restored. Contact https://beav.es/status with any questions.
]]>We are investigating and will continue to update the IT status page (https://beav.es/status). Please contact https://beav.es/datahelp.
]]>Link Oregon has confirmed that the cause of the outage is a fiber cut, and repair is under way. There is no estimated time for recovery yet.
]]>The IT Status page (https://beav.es/status) will be updated as service is restored. Please contact https://beav.es/datahelp with any questions.
]]>Students having registration issues should contact the Office of the Registrar: registrars@oregonstate.edu 541-737-4331
]]>We will continue to update beav.es/status as we work to resolve this issue.
]]>We are having some resource issues affecting Online Services. Users may notice errors connecting to Online Services and administrative links within MyOregonState.
]]>OSU is applying quarterly software upgrades to Banner on Saturday May 29, 2021 from 12:01AM-5:00PM. The following systems will be unavailable or have limited functionality:
• Academic Catalog (CAT), AWA, Banner, Banner Self-Service (Online Services), Banner Workflow, Benny Hire, Benny Buy, Canvas (up for normal coursework--certain administrative functions will be unavailable), Clean Address, Curriculum Inventory Management (CIM), Degree Works (MyDegrees), eSET, EvalS, FormFusion, Jaspersoft, MyOregonState (some links will be unavailable), OSU Mobile (some data will be unavailable), Nolij, OSCAR, Schedule of Classes (New Scheduler)
• Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance
• TouchNet will accept payments but payments will not be posted until Banner returns to service
]]>EDITED TO INCLUDE: This outage also impacts application processing for international student admissions.
]]>Please contact iar.ref@oregonstate.edu with questions
]]>We are applying security measures and updating Oracle administrative databases on March 13 between 12:01am and 9:00am
Applications that will be unavailable or have limited functionality include: • AWA • Banner Self-Service (Online Services) • Banner 9 • Clean Address • NOLIJ • Degree Works/My Degrees (up, but recent changes may not be visible) • eSET • EvalS • FormFusion • MyOregonState (up--several links may not work) • Banner Workflow • OnBase (up—some functions will not work) • Benny Buy • Benny Hire • OSCAR • Academic Catalog • Curriculum Inventory Management • Schedule of Classes
These systems will be returned to service as soon as maintenance is complete. Some may be available earlier than others.
]]>Affected services include: OSCAR, CORE, Tableau, OSU Foundation transactional systems (scholarship and direct payment systems), Grant reporting system (GRS), Voicemail integration to Outlook
There may be other services impacted that we are not yet aware of. If you are experiencing issues with a particular system, please contact the Service Desk between 8am and 7pm: https://beav.es/help.
]]>Database maintenance on Saturday February 27, 2021 from 9:00am-noon will impact several services including: ACTWON, AWA, Banner Workflow, BennyBuy, College Scheduler, Duo self-service tools (sign up, device management, phone reactivation, tempcodes), EvalS, Grouper, Jaspersoft and MyDegrees.
]]>Hyland OnBase and BennyBuy are also known to be impacted by this issue.
]]>MyDegrees will be unavailable between December 5 and no later than December 20, 2020 for a series of upgrades. Additional information is available at this link: https://uit.oregonstate.edu/mydegrees-maintenance.
]]>The following systems will be unavailable or have limited functionality:
Date/Time: 5-6PM Thur Nov 19
Impact: System will report as being in maintenance during this work.
Contact for more information: Telecom help line (541)-737-4357 opt 1 or telecom.help@oregonstate.edu
]]>While in maintenance:
Questions: email Telecom.help@oregonstate.edu or call 541-737-4357 (7-help) opt 1
]]>The break affects both data and telecom connectivity with HMSC.
We will continue to monitor the situation and will provide updates via the Teams OSU IT isitdown channel.
]]>Impact: A the beginning of the process there will be a short outage lasting about 20 minutes. During the outage voicemail, only users will not be able to access voicemails and new voicemails will not be sent to email accounts for email integrated users. Following the outage voicemails will be accessible and any voicemails that came in during the outage will be delivered to voicemail boxes or email accounts. Voicemail delivered to integrated email/voicemail accounts prior to the outage can still be accessed and reviewed.
Contact for more information: Telecom help line (541)-737-4357 opt 1 or telecom.help@oregonstate.edu
]]>Date/Time: 5:00 Pm - 8:00 PM
Impact: Voicemail will be unavailable during the first portion of this maintenance. Any voicemails that come in during this time will be queued for delivery following this brief outage.
Contact for more information: Telecom help line (541)-737-4357 opt 1 or telecom.help@oregonstate.edu
]]>At 5:16 this evening technical staff became aware that parts of Banner Self-Service ("online services") are unavailable. Banner Self-Service includes many functions accessed from MyOSU and MyOregonState including class schedules, employment information, and student account data. We are working to resolve this issue and will update this site as soon as the issue is resolved or by 9:00 PM.
]]>Date/Time: 12 - 1 pm
Impact: When the remote systems are put into a fail-over state there will be a short outage for the site being tested as it transitions into and out of the fail-over state. The outage is expected to last no longer than 10 minutes. Any calls currently in progress when the fail-over and fail-back happens should not be interrupted.
While the system is in a fail-over state 5-digit dialing will not be possible to or from the site being tested. During the test window calls to or from the affected location will require that you dial the full ten digit extension for the number you’re trying to reach.
Contact for more information: Telecom help line (541)-737-4357 opt 1 or telecom.help@oregonstate.edu
]]>Date/Time: 12 - 1 pm
Impact:here will be a short outage when the system goes into fail over and when it is failed back. While the system is in a fail-over state 5-digit dialing will not be possible to or from the site being tested. During the test window calls to or from the affected location will require that you dial 9 and then the full ten digit extension for the number you’re trying to reach.
Contact for more information: Telecom help line (541)-737-4357 opt 1 or telecom.help@oregonstate.edu
]]>Date/Time: 18 Aug 12 -1 pm
Impact: There will be a short outage when the system goes into fail over and when it is failed back. While the system is in a fail-over state 5-digit dialing will not be possible to or from the site being tested. During the test window calls to or from the affected location will require that you dial 9 and then the full ten digit extension for the number you’re trying to reach.
Contact for more information: Telecom help line (541)-737-4357 opt 1 or telecom.help@oregonstate.edu
]]>UIT is applying upgrades to Banner and AWA, which affects multiple applications.
The following systems will be unavailable or have limited functionality: AppWorx, AWA, Banner Self-Service (Online Services), Banner 9, Banner Workflow, Benny Hire, Benny Buy, Clean Address, Degree Works (My Degrees), eSET, EvalS, FormFusion, MyOSU (up--many links and portlets will not work), OnBase (up—some functions will not work), OSCAR, Schedule of Classes (New Scheduler), Academic Catalog (CAT), and Curriculum Inventory Management (CIM).
]]>Date/Time: 7/23/20 6 -10 pm
Impact: Phones will be out of service during this maintenance.
Contact for more information: telecom.help@oregonstate.edu or Telecom help line (541)-737-4357 option 1 (leave a message as this is not manned after hours).
]]>Date/Time: 12 - 2 pm
Impact: Phones will be down, incoming and outgoing calling will be out of service until this is complete.
Contact for more information: Telecom help line (541)-737-4357 opt 1 or telecom.help@oregonstate.edu
]]>Date/Time: 7/21/20 11 am - 1 pm
Impact: Phone service to and from this location will be out of service during this maintence.
Contact for more information: Telecom help line (541)-737-4357 opt 1 or telecom.help@oregonstate.edu
]]>The following systems would have been unavailable or had limited functionality during maintenance: AppWorx, AWA, Banner Self-Service (Online Services), Banner, Clean Address, Nolij, My Degrees, eSET, EvalS, FormFusion, MyOSU, Banner Workflow, OnBase, Benny Buy, Benny Hire, OSCAR
]]>For status updates, please see Zoom's status page for this incident report:
https://status.zoom.us/incidents/5hdzb14vhxyv
This message will be updated when the video processing delay has been resolved.
]]>For details, please see: https://status.box.com/
This message will be updated when the service disruption has been resolved.
]]>12:10PM to 1:34PM: Updates made in Cyder were not sent to the DNS/DHCP servers.
12:10 to 12:18PM: Cyder's web interface was unresponsive.
]]>This issue also affects access to FERPA training.
]]>We will provide another update Thursday 8/1 in the morning or when service is fully restored - whichever comes first.
]]>We will provide another update Thursday 8/1 in the morning or when service is fully restored - whichever comes first.
]]>