As of 12:15pm this afternoon, we are aware that many OSU community members are having issues connecting to the wireless and wired networks across all OSU locations. The Network team is investigating the issue and is taking actions that will cause some users to lose access to briefly lose their network connection.

If you have any questions or concerns regarding this incident, please contact the Service Desk at beav.es/help or by calling 541-737-8787.

On Wednesday, February 8, 2023, we became aware of an issue impacting some Finance and Pay data. CORE, Jaspersoft, and GRS are affected.

These CORE reports are unable to run:

• FIN1872 - Terminated Funds by Org
• FIN1859 - Remaining Expense Balance by Business Center Index
• FIN2572 - Index Validation Table
• PAY1560 - Actual and Default Pay by Org and Index
• PAY1562 - Actual and Default Pay Detail

Data in these systems has not been refreshed and so does not include activity from yesterday:

• Grant Reporting System (GRS)
• Jaspersoft

Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.

If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp

We will be performing a planned upgrade to MyDegrees this weekend, beginning at 5pm on Friday, February 3, and running through Sunday, February 5. MyDegrees, including audits, pre-requisite checking for registration, notes and the planner, will be unavailable during this time. We anticipate MyDegrees will be available again no later than 11:59pm on Sunday, February 5.

On Wednesday, February 1, 2023, we became aware of an issue affecting the OnBase document viewer web application that is used by CORE and GRS.

Attempting to view documents results in an error page being displayed.

Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.

If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.

Oregon State University's video platform (media.oregonstate.edu) is exhibiting instability. This may result in videos in Canvas not loading, and users unable to access their content in My Media. The vendor is aware of the situation and is working to resolve it.

OSU's Box account is currently unable to open files from the web application directly in Office 365 applications including Word Online and Excel Online. There is a known issues with Office 365 that may be the underlying issue that is under investigation. Please open files in the desktop applications if you are unable to open files if the online versions of Office. Updates will be posted on https://status.is.oregonstate.edu/ as they become available

On Tuesday, January 3, 2023, we became aware of an issue affecting the OnBase document viewer web application that is used by CORE and GRS.

Attempting to view documents results in an error page being displayed.

If you have questions about this outage, please contact Decision Support at https://beav.es/datahelp

University Information and Technology will be applying necessary quarterly upgrades to Banner on Monday, January 2, between midnight and 5pm. Banner and many related administrative OSU systems will be unavailable or have limited functionality during this window. If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787.

The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

On Thursday, December 8, 2022, we became aware of an issue impacting some Finance and Pay data. CORE, Jaspersoft, and GRS are affected.

These CORE reports are unable to run:

• FIN1872 - Terminated Funds by Org
• FIN1859 - Remaining Expense Balance by Business Center Index
• FIN2572 - Index Validation Table
• PAY1560 - Actual and Default Pay by Org and Index
• PAY1562 - Actual and Default Pay Detail

Data in these systems has not been refreshed and so does not include activity from yesterday:

• Grant Reporting System (GRS)
• Jaspersoft

Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.

If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp

University Information and Technology will be applying required upgrades to Banner on Saturday, November 26. Banner and many related OSU systems/services will be unavailable or have limited functionality at this time. If you have a question or concern regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787.

The following systems/services will be affected: Academic Catalog (CAT), AWA, Banner, Banner Self-Service (Online Services), Banner Workflow, Benny Hire, Benny Buy, Canvas (Some administrative functions not available), Clean Address, Curriculum Inventory Management (CIM), Degree Works (MyDegrees), EvalS, FormFusion, MyOregonState (some links will be unavailable), OSU Mobile (some data will be unavailable), Nolij, Schedule of Classes (New Scheduler), TouchNet (will accept payments, however, payments will not be posted until Banner returns to service), Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

We are receiving reports of widespread WiFi and VPN outages.