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All systems are operational

Past Incidents

22nd September 2022

TeamDynamix TeamDynamix Unavailable

We are aware that the OSU IT ticketing system (TeamDynamix) is unavailable. We are investigating the issue with the vendor and will post more information as it becomes available.

21st September 2022

19th September 2022

15th September 2022

Network/Wireless Outage impacting multiple systems

We have received reports of outages for several services including Banner Self-service, MyDegrees, Financial Aid, course registration, and DocuSign. We are investigating this issue.

Zoom Zoom Website Down

Around 8:00 AM on Thursday, September 15 we received reports of the Zoom website being down. This appears to be impacting both the Zoom website, as well as hosting and joining meetings/webinars. We are investigating the issue and will continue to post updates as they become available.

10th September 2022

Banner Planned Banner upgrades, some systems unavailable

University Information and Technology will be applying required upgrades to Banner on Saturday, September 10. Banner and many related OSU systems/services will be unavailable or have limited functionality between 5am and 8pm. If you have a question or concern regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787.

The following systems/services will be affected: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Nolij • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

2nd August 2022

Box Box - Issues with Uploads, Downloads and Logins

Box is investigating an ongoing issue affecting uploads, downloads, logins. For more information, view the Box status page: https://status.box.com/

Network/Wireless Network Services Unavailable at University Plaza

The OSU network is currently unavailable at University Plaza. Teams are investigating the issue - we will post updates here as they become available.

28th July 2022

Intermittent Duo notifications to Android devices

We are aware of an issue with Duo that is causing intermittent Push notifications errors with Android devices. Duo is working to correct this as soon as possible.

In the meantime, or two-factor authentication purposes, Duo recommends closing and re-opening the Duo Mobile App or re-requesting the Push notification to work around the issue.

For more information, view the Duo status page: https://status.duo.com/

Bridge AWS networking issue impacting Bridge availability

We are aware that users may be experiencing issues with Bridge (Training@OSU). Amazon Web Services is currently experiencing what appears to be a large-scale networking issue that has impacted Bridge. Bridge is working with Amazon to diagnose the problem and is also waiting for updates on their resolution timeline. We will continue to update as we have more information.

For more information, view the Bridge status page: http://status.bridgeapp.com/

27th July 2022

Business Intelligence Finance transactions from Tuesday, July 26, 2022 are missing from CORE, GRS, and Jaspersoft.

On Wednesday, July 27, 2022 we became aware that finance transactions from Tuesday, July 26, 2022 are missing from CORE, GRS, and Jaspersoft. If you have questions about this outage, please contact Decision Support at https://beav.es/datahelp

26th July 2022

Business Intelligence Performance Issues in the Reimbursement, Scholarship and Direct Pay Systems

The Reimbursement, Scholarship and Direct Pay Systems currently have limited functionality due to an issue with the Foundation servers.

  • The Foundation is currently working on resolving the issue.
  • Please contact https://beav.es/datahelp with questions.
  • This status page will be updated as we work toward a resolution.

21st July 2022

Business Intelligence Some Finance and Pay reports may have missing data.

On July 21, we became aware of data load issues impacting some Finance and Pay reports. Currently GRS, Jaspersoft and CORE are affected. If you have questions about this outage, please contact Decision Support at https://beav.es/datahelp

19th July 2022

Business Intelligence Some Finance and Pay reports may have missing data.

On July 19, we became aware of data load issues impacting some Finance and Pay reports. Currently GRS, Jaspersoft and CORE are affected. If you have questions about this outage, please contact Decision Support at https://beav.es/datahelp

1st July 2022

Business Intelligence Some Finance and Pay reports may have missing data.

On July 1, we became aware of data load issues impacting some Finance and Pay reports. Currently GRS, Jaspersoft and CORE are affected. If you have questions about this outage, please contact Decision Support at https://beav.es/datahelp

28th June 2022

Business Intelligence Some Finance and Pay reports may have missing data.

On Tuesday, June 28 we became aware of data load issues impacting some Finance and Pay reports. Currently GRS, Jaspersoft and CORE are affected. If you have questions about this outage, please contact Decision Support at https://beav.es/datahelp

22nd June 2022

Hyland OnBase Hyland OnBase API Outage

We are aware that Hyland OnBase is currently experiencing an API outage. This affects AWA jobs that upload documents to OnBase, Banner self-service pages that display documents from OnBase, the Banner Workflow that inserts to OnBase, and any other systems that utilize the onbase-docs API. The vendor is aware of this issue and working to resolve it as quickly as possible. We will post information as it becomes available or if the issue is resolved.

Business Intelligence CORE OnBase/Nolij document viewer service outage

Links to finance documents in OnBase from within CORE/GRS reports currently do not work at this time. UIT is investigating. Please contact https://beav.es/datahelp with questions.

9th June 2022

Bridge Bridge Training Performance Issues

We are aware that the Bridge training management system is experiencing a service degradation. Training content is loading slowly, and sometimes not at all. The vendor is aware of the issue and we will share any updates as they become available.

6th June 2022

Tableau Users Downgraded to Viewer

We are aware that all Tableau users have been downgraded to viewer. We have identified, reported, and are actively working to resolve this issue with the Tableau server environment: analytics.oregonstate.edu. We will provide an update when we have more information or the issue has been resolved.