AWA job requests are being impacted by closed port issues. We are working to resolve these issues but need to temporarily cut off the ability for folks to add new job requests until the old ones are completed.

On Friday, December 1, 2023, we became aware of an issue impacting some Finance and Pay data. CORE, Jaspersoft, and GRS are affected.

These CORE reports are unable to run:

• FIN1872 - Terminated Funds by Org
• FIN1859 - Remaining Expense Balance by Business Center Index
• FIN2572 - Index Validation Table
• PAY1560 - Actual and Default Pay by Org and Index
• PAY1562 - Actual and Default Pay Detail

Data in these systems has not been refreshed and so does not include activity from yesterday:

• Grant Reporting System (GRS)
• Jaspersoft

Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.

If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp

University Information and Technology will be applying necessary quarterly upgrades to Banner on Friday, November 10, between 5 am and 5pm. Banner and many related administrative OSU systems will be unavailable or have limited functionality during this window. What systems are affected? Administrative systems such as Banner, Online Services, AWA, and Degree Works may be affected and access to these systems will be interrupted during the maintenance window.

The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • BeaverHub (Some links will be unavailable) • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • HR Service Delivery • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

The change in Duo impacted the DegreeWorks service. Technical staff are currently working on this issue.

At 7:08 AM PDT, we became aware of an issue with the OnBase (Nolij) document viewer that is available in CORE and the Grant Reporting System (GRS). After clicking on the red "N" logo to view a document, documents may not return as expected and an error page is displayed; or documents may return after a long wait.

The Data team is working to resolve this issue as quickly as possible.

Around 10:30am, we became aware that Box is experiencing a major issue that is affecting uploads, downloads, Previews, Box Sign, Box Notes and SSO Logins for the web application. Box is working to identify and implement a solution to the issue.

Kaltura is aware of an issue that is causing users to experience slowness or access failure when working with videos in Canvas. Kaltura engineers are investigating the root cause.

For more information, please see Kaltura's status page: https://status.kaltura.com/incidents/jhqr6qh49chm

At 1:51 PM PDT, we became aware of an issue with the OnBase (Nolij) document viewer that is available in CORE and the Grant Reporting System (GRS). After clicking on the red "N" logo to view a document, documents may not return as expected and an error page is displayed; or documents may return after a long wait.

We are working with our partners in UIT to resolve this issue as quickly as possible.

University Information and Technology will be applying necessary quarterly upgrades to Banner on Saturday, September 2, between midnight and 5pm. Banner and many related administrative OSU systems will be unavailable or have limited functionality during this window. What systems are affected? Administrative systems such as Banner, Online Services, AWA, and Degree Works may be affected and access to these systems will be interrupted during the maintenance window. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • BeaverHub (some links will be unavailable) • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • HR Service Delivery • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

Around 6:55am we became aware that the OSU wired and wireless networks around the Corvallis campus are down. The phone and internet systems on campus are currently unavailable. We have identified the issue and are investigating how to resolve it.

Edit: We have identified the issue and are working to bring the network and services back online as soon as possible.

MyDegrees will be unavailable August 24-26 for important upgrades We will be performing a planned upgrade to MyDegrees from Thursday, August 24 at 5:30pm, until Saturday, August 26. MyDegrees, including audits, notes and the planner, will be unavailable during this time. If you have any questions or concerns, please contact the Service Desk at beav.es/help or by calling 541-737-8787.

Around 8.30am this morning, we became aware of an issue with DUO that is preventing some users from being able to authenticate to Microsoft and Office365 services. DUO is aware and is working to resolve the issue.

Update: DUO has identified the root cause of the issue causing authentication errors and is working toward a resolution.

Tableau Server (analytics.oregonstate.edu) is currently unable to refresh some extracts. At this time the server is up and is displaying information from the last time in which its sources were refreshed (time frame is dependent on the resource in question). The server manager is working on a solution. Check back here for regular updates.

Contact https://beav.es/datahelp with any questions.