Starting around 12:15pm today, we started getting reports of slow internet across campus, and intermittent connectivity issues. We are currently investigating the issue with our upstream network provider.

Some Outlook for Mac users have been reporting issues connecting to email today, 3/21/2024. Users may see an error similar to "Unable to sign in" or "Unable to add account. Please check your credentials and try again." Microsoft has acknowledged the issue and is working to resolve it.

As a temporary work-around, please use Outlook on the Web at: http://exchange.oregonstate.edu

At 8:16 AM PST on Thursday, February 22, 2024 we became aware of an issue with the OnBase (Nolij) document viewer that is available in CORE and the Grant Reporting System (GRS).

After clicking on the red "N" logo to view a document, documents do not return as expected and an error page is displayed.

Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.

If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.

We are aware of an issue sending email from Qualtrics surveys using oregonstate.edu email domains. This issue is being worked on.

DegreeWorks (aka MyDegrees) is experiencing a 403 (access denied) error. Technical staff are reviewing this issue.

We are aware and investigating a partial outage of Box where files can't be uploaded to institutionally owned Box folders. Users are encountering an error during this process. There may also be synchronization problems if files in Box are being edited.

Our team is investigating, but the issue remains unresolved. While we work on a resolution, we recommend using personal Box folders, if available, or storing in other services, such as OneDrive, that are unaffected.

Regular status updates will be provided, and you can also check our status page, https://status.is.oregonstate.edu/ for news

We have confirmed that a number of OSU web sites are temporarily unavailable and we are working with the hosting provider, Acquia, to restore access. This is being treated as a critical incident with them. The main oregonstate.edu site remains available but many subdomains are unavailable at this time. UIT Digital Experience team is actively troubleshooting the issue and we are working rapidly to resolve the incident with our hosting provider. Updates will be provided as they become as available.

At 04:08 PM PST on Saturday, January 27, 2024 we became aware of an issue with the OnBase (Nolij) document viewer that is available in CORE and the Grant Reporting System (GRS).

After clicking on the red "N" logo to view a document, documents may not return as expected and an error page is displayed; or documents may return after a long wait.

Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.

If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.

We are aware of an issue affecting Microsoft Teams causing delays to message delivery and other symptoms. Microsoft is aware of this issue and is working to resolve it as quickly as possible.

Around 11:20am, we became aware that Box is experiencing issues with Logins, Uploads, Downloads, All Files page, API calls. Users attempting to use these services may see errors or timeouts. We will provide additional information as it becomes available.

At 12:31 PM PST on Thursday, January 4, 2024 we became aware of an issue affecting some CORE reports.

Our UIT Decision Support team is responding to this incident and will post updates here as recovery progresses.

If you have questions about this incident, please contact Decision Support at https://beav.es/datahelp.

University Information and Technology will be applying necessary quarterly upgrades to Banner on Saturday, December 30, between 5am and 5pm. Banner and many related administrative OSU systems will be unavailable or have limited functionality during this window. If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • BeaverHub • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.