A fix has been implemented, and Box will continue to monitor results.

This issue is now resolved and affected websites are now operating normally.

The Corvallis Campus still can not receive incoming phone calls. Estimated repair time is around 3:00 am. Continue to call the City of Corvallis non emergency number at 541-766-6911, or 911 if you have an emergency.

There is a phone service outage in Benton county that started earlier today and is ongoing. The provider Lumen has reported they are in the process of repairing a fiber cut outside of Corvallis. There is no estimated time of repair yet.

What is affected:

• Current widespread phone outages is impacting 9-1-1 services. If you cannot get through, call 541-766-6911 to reach emergency dispatch.
• Inbound calls to Corvallis campus are not coming through
• Some cell phone traffic is not going through, reported from all major carriers.
• Outbound calls from the OSU Corvallis campus are going through (rerouted through OSU gear in Portland.)
• Some soft phone users are not able to log in. Soft phone users are not able to receive inbound calls.

The issue with Data Platform performance has been resolved.

We have restarted the Microsoft Data Platform environment and are continuing to monitor its performance.

This outage has been resolved. As of 5PM, all pending new accounts have been created. Anyone impacted by this issue with new accounts can now successfully activate their accounts at this time.

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality.

We are seeing a recovery of Box services, but Box has not posted an all-clear yet. We will continue to monitor for updates and post an all-clear once it's been shared from Box.

The Box cloud service provider has mostly recovered and they are working to continually bring services back. We will continue to monitor and post updates as Box works towards a full recovery of the services impacted.

We are seeing partial recovery of Box services at this time. Some file types may still be unavailable in Box online.

Due to the ongoing Google cloud issues, Box services like Notes, Uploads and Downloads are seeing significant impact. We will continue to monitor for updates and share them as they become available.

Between 8:00 AM PST and 9:26 AM PDT on Wednesday, May 28, 2025, we experienced an operational issue with operating ledger data in Jaspersoft and GRS. The issue has been resolved and all UIT Data Team services are operating normally.

This has been resolved.

Box Services for OSU appear to have recovered. Box has identified the underlying cause of this issue and is working to take remediating steps. We will return this service to operational once Box has indicated the issue is fully resolved.